Online agency details
Thank you for considering using Penguin Online Agency Service.
If you would like to request an agency, please contact us directly from the website below. (If you have not registered yet, you will need to register)
https://form.penguinkicks.com/
Prices may increase depending on demand.
Please note.
WEEK13 will be automatically 10% off for multiple requests.
*About coupon code
You can check this by installing this online site on your home screen.
We also recommend that you turn on notifications, as we may notify you of coupon codes exclusive to those who have notifications turned on.
Please check the installation method below.
It is updated every Monday and is valid only once a week.
The request deadline is stated at the top of the site.
Ticket sales may end early depending on request status.
Thank you for your understanding.
If you have any questions, please feel free to contact us.
--- Please note ---
1. In the case of multiple requests for the same item (including different colors) using the same email address/same phone number, or multiple requests for the same address with a slight change, the number of proxy requests will be reduced to 1 item. Thank you in advance for your understanding.
2. If you wish to cancel from the online shop after purchase, please submit a screenshot by 10pm on the day of purchase.
Please note that if you submit your application after 22:00, you will be charged a prescribed system refund fee.
3. Agency fees will be charged for each item.
4.This site only accepts payment reservations (credit) for requests made by credit card. When your agency request is successful, the amount will be confirmed and payment will be made.
Therefore, please rest assured that your cancellation will not be delayed and the amount will not be confirmed. Please note that requests made by debit card will be deducted immediately. Please note that it may take some time to receive a refund in the event of a failure on your behalf. Please contact each financial institution for refund timing.
5.If you do not receive the order email, it will be considered a failure, but you will be transferred to the restock service on the same day. Even if you do not receive an order email during the sale time of the requested item, please wait.
6. Regarding personal information, this service will act as a messenger and will not use each user's personal information for purposes other than purchasing on behalf of the user. Payment information will be deleted within a few days. Additionally, each user's personal information is encrypted and processed appropriately.
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